Last Updated: May 22, 2026

Kamlodabhavi Resort (“we”, “our”, or “us”), located at Rattapani, Neelkanth Road, Rishikesh, Uttarakhand, India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kamlodabhaviresort.com or make a booking with us.

1. Information We Collect

We may collect the following personal information when you use our website or services:

  • Personal Identification: Name, email address, phone number, date of birth
  • Booking Information: Check-in/check-out dates, number of guests, room preferences, special requests
  • Payment Information: Billing address (payment card details are processed securely by our payment gateway and are not stored by us)
  • Technical Data: IP address, browser type, device information, pages visited, and cookies
  • Communications: Messages or emails you send to us

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your room bookings and reservations
  • Send booking confirmations, invoices, and important updates
  • Respond to your enquiries and provide customer support
  • Improve our website, services, and guest experience
  • Send promotional offers and newsletters (only with your consent)
  • Comply with legal obligations and prevent fraud
  • Show you relevant advertisements through Google Ads and other platforms

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Google Analytics to understand how visitors use our site
  • Advertising Cookies: Google Ads and Google Tag Manager to show relevant ads and measure ad performance
  • Remarketing Cookies: To show you ads for our resort on other websites you visit

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, email service providers, and IT support (bound by confidentiality agreements)
  • Google Services: Google Analytics, Google Ads, and Google Tag Manager for website analytics and advertising (governed by Google’s Privacy Policy)
  • Legal Authorities: When required by law, court order, or government regulation

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption (HTTPS) for all data transmissions. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years in accordance with Indian tax laws.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time
  • Opt out of Google Ads personalization at adssettings.google.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: